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Shopping Guide
Where is Sunny Bunny Solar located?
We are an Australian company located in Sydney, NSW. As an online store, we serve the entire Australia and deliver orders to any part of the country.

Can I come and pick the order up myself?
Sunny Bunny Solar operates as an online store and does not offer order pick ups. However, the company offers complimentary free delivery to any part of Australia.

Can I pay for my order over the phone?
We don't accept payments over the phone for security and privacy reasons. However, we have a convenient way to place an order online with a selection of secure payment options.

Can I see the product before purchasing it?
Sunny Bunny Solar operates as an online business store and does not provide a product display or showroom. However, we provide a full detailed description for each solar-powered product including technical specification, installation guide, operational requirements and other relevant information. There are detailed photos and videos for most of the products that allow demonstrating the items as they are.

How does this product turn on and off? /solar-lights/solar-batten- . . .

The light has a manual on/ off button on the side. Once the light is switched on, it is operated based on a daylight sensor - dusk to dawn [automatically comes up at night and off during the day for a recharge]. 

For more advanced control options we suggest you may have a look at this solar powered batten light. It has two models: with motion sensor unit and without. Both options come with remote control.  


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After-Sale Support
I have not received my order. What should I do?
Please refer to the estimated delivery time [displayed at the time of placing the order] and our Delivery Guide: https://sunnybunny.com.au/content/shipping-delivery-guide.html If the order is still within the Delivery Frame, please, do not worry, it will arrive soon. In case when the order is overdue, please, contact our Support Team via email or special Contact Form. We will assist

What warrantee applies to this unit: Outdoor Bright 12W 24W LED Solar Pole Wall Street Light Sensor Lamp Thanks Rob

For this product, the manufacturer offer's 12 months general warranty for manufacturing faults and defects including the solar panel, electronics and battery. 


How long is the warranty for the outdoor fairy light string 200 led multicoloured?

The solar light string is covered with a 12-months standard warranty against any manufacturer’s fault.


How long does it take for my order to arrive?
We can only estimate the delivery dates as the shipping process is out of the direct control of the company. The delivery dates are provided at the time of placing an order and depend on multiple factors including the product, quantity, destination address and some other circumstances like unforeseen delays due to weather and other events that can affect the process. For general information, please, refer to the Delivery Guide: https://sunnybunny.com.au/content/shipping-delivery-guide.html

Solar Garden Flood Light RGB Colours Landscape Decoration With Remote I would like this to stay on red but it always seems to revert to colour change, how can I set it to always be red?

Thank you for contacting us regarding the product. 

This product does not have a memory chip, so it remembers the selected colour as long as the battery has charge. Once the battery gets completely discharged, the settings reset and start from the default. 

What we may suggest is to select the timer (via the remote control) so it helps to preserve the battery charge. The way the timer works is: the light will automatically turn on at dusk, stay for the selected number of hours and turn off (otherwise, it would stay on till dawn or until the battery got discharged). The next day, the cycle will repeat. 

Some models (usually more advanced) have a memory chip. 

Should you have any questions or require further assistance, please do not hesitate to contact us.

Warm Sunny Regards,

Support Team


Product Assistance
Hi, I was wondering if I can add more lights to the string for the below kit? And did you stock extra lights? - Stainless Steel In-Ground Buried Solar Deck Lights Outdoor Kit Cheers, Amanda

Yes, we can supply extra lights that can be connected to the string. However, as the solar powered product is designed to be able to power 6 or 8 lights with a certain brightness for a period of time etc, we have to inform you that any extra lights will decrease the performance of the product.


Can the below lights be installed on tiled floor. https://sunnybunny.com.au/solar-lights/solar-path-lights/durable-4-led-solar-road-path-light-high-shock-resistant-aluminium-alloy.html#/74-emitting_colour-white

There are no specific recommendations or limitations regarding the surface suitable for the installation of the path stud lights. They can be screwed, glued etc to almost any surface as far as it is secure and safe. What is crucial for the lights is the full sunlight exposure so the solar panel is able to recharge the battery. 


Can this light be set up so it come on and stays on when it ti dark ie not actiated by motion just come on when it is dark

This particular light you are looking at is coming with a motion sensor and it cannot be disabled. 

 

If you require the floodlight without the motion sensor, this is the same item that operates as a regular floodlight, automatically operated dusk to dawn. This is also the brightest option out of the lights below:

 

https://sunnybunny.com.au/solar-lights/solar-flood-lights/powerful-30w-solar-flood-light-commercial-grade-outdoor-cob-led-light.html#/74-emitting_colour-white  

 

Alternatively, you can also have a look at these floodlights that do not have motion sensor function:

 

https://sunnybunny.com.au/solar-lights/solar-flood-lights/commercial-grade-solar-flood-light-high-power-led-60w-100w-120w.html#/74-emitting_colour-white/148-model-60w 

 

https://sunnybunny.com.au/solar-lights/solar-flood-lights/universal-powerful-solar-flood-light-double-led-head-remote-control.html#/74-emitting_colour-white/148-model-60w 


Hello, I have two sets of these Vintage festoon lights that were given to me as a gift. Do I need to install them with a guide wire-like other festoon lights? They will need to span roughly 6 metres from point to point

We would strongly advise installing the set with the guidewire as it will protect the fairy lights from damage from the severe wind and other weather conditions and prolong their longevity. 


The Bright 20W Dual Twin Head Solar Sensor Security Wall Light 80 COB LED appears to come in two models: 80 COB LED and 42 LED. What is the difference between the two models? Also when the 80 COB LED model is selected there is a message (in red) t . . .

Originally, we have this solar light in two models: 80 COB LED and 42 LED. The specs for both models are the same, the only difference was the lighting elements. The manufacturer stopped producing COB LED models, so we are currently supplying only 42 LED models.

80 COB LED models are out of stock, so 42 LED model is available for purchase. 


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